Privacy & Cookie Policy
Last updated: August 2, 2026
Portolane Analytics Private Ltd ("Portolane," "we," "us," or "our") respects your privacy. This policy explains what information we collect through www.portolane.com (the "Site"), how we use it, and the choices you have — including how we handle cookies and session data.
1. Information we collect
- Information you provide: name, company, email address, phone number, and message content submitted through our contact form.
- Automatically collected information: IP address, browser type, device type, pages viewed, and referring URL, collected through cookies and similar technologies once consented to.
- Session information: a first-party session identifier used to maintain site functionality during your visit (see Section 4).
2. How we use information
- To respond to inquiries submitted through the contact form.
- To operate, secure, and improve the Site.
- To understand aggregate usage patterns, only where optional cookies have been accepted.
- To comply with legal obligations.
We do not sell personal information. We do not use information submitted through this Site for advertising retargeting.
3. Legal basis and your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to withdraw cookie consent at any time. To exercise these rights, contact us at Info@portolane.com.
4. Cookie Policy & session handling
We use a small number of first-party cookies to run the Site securely and, where consented to, to understand how it is used.
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| portolane_session | Maintains basic site functionality during your visit (e.g. navigation state). Not used for tracking or advertising. | Essential | Browser session |
| portolane_consent | Remembers your cookie preference so we don't ask again on every visit. | Essential | 180 days |
| Analytics (optional) | Aggregate, anonymized usage statistics to help us improve the Site. Only set if you select "Accept All." | Optional | Up to 12 months |
All first-party cookies set by this Site are configured with the SameSite=Lax attribute, and with the Secure flag whenever the Site is served over HTTPS, so that cookies are only transmitted over encrypted connections and are not sent with most cross-site requests. Where a cookie is used purely for server-side session continuity rather than client-side scripting, it is additionally marked HttpOnly so it cannot be read by browser-side scripts.
You can control cookies through the consent banner shown on your first visit, or at any time by clearing your browser's cookies for this Site. Essential cookies cannot be disabled, as they are required for the Site to function.
Managing cookies in your browser
Most browsers allow you to refuse or delete cookies through their settings. Refusing essential cookies may affect Site functionality.
5. Data security
We apply administrative, technical, and physical safeguards designed to protect information submitted through the Site, including encrypted transmission (HTTPS/TLS) and access controls on stored inquiry data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data retention
Contact form submissions are retained only as long as needed to respond to your inquiry and for legitimate business record-keeping, after which they are securely deleted.
7. Third-party links
This Site may link to third-party sites, including our social media profiles. We are not responsible for the privacy practices of those sites.
8. Children's privacy
This Site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.
10. Contact us
Questions about this policy or your data can be directed to Info@portolane.com or through our Contact page.